Friday, July 30, 2004

PERFORMANCE REVIEW - PART2

QUALITY HOSPITAL MANAGEMENT & STANDARDS
- How is the Key Performance Index established?????



Hospital Shams Posted by Hello

Screenshots...: "Mailbag: Wards 23 & 24, KLGH
From: nurulchan
Subject: request that you stake out wards 23 and 24, GH, KL
Date: Thu, 29 Jul 2004 08:11:22 +0000 "

This is a letter from Nurul Chan to Jeff Ooi pertaining to the quality of services at the hospital Kuala Lumpur.

Nurul's Statement of Point:

"The question is... how much money has been allotted by the government of today towards expanding and upgrading of hospital facilities AS a tax-payer I would be very happy to know how my income tax money has been put to use. Please do not let the health minister know about my request to you to see for yourself the terrible condition in ward 24 in this so-called GH, KL. I feel disgusted at the standard of health- care given to patients in this ward."

"May be a few pictures snapped by you or your colleague will speak words louder then mine to give the health minister and all the sleepy heads in the Badawi Cabinet a big shake-up. patients in these wards will appreciate it if the cramped condition in these wards become a thing of the past."

According to Rafidah Aziz, Malaysia is in a position to offer health service and medical services to foreigners as we are expert in hospital management and hospital construction.

Can we ask Rafidah to answer the above problem in relation to her statement published in the NSTP on 15th. July 2004?

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